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Feedback and experiences from RenéSim customers

 

Ring Romance

What fascinates you the most about your new product?

"I was particularly attracted by the craftsmanship. Although the ring is relatively simple in design, it expresses great elegance."

What was your shopping experience like?

"RenéSim was extremely helpful. The advice and service were well above average. Any problems that emerged were met with an expert response, and a solution was always found."

What sources influence / inspire you when you shop for jewelry?

"When I buy jewellery I take my inspiration from 'love at first sight'. Whatever I buy has to delight me from the very first time I see it."

Would you recommend RenéSim?

"I will definitely be recommending RenéSim. I wish the jewellers in my home town were so easy to deal with. Great customer-focused service!"

Mr H. from Braunschweig, August 2013

Ring Romance white gold, blue sapphires, Price EUR 1,190.--
→ Go to Ring Romance

Ring Zurich

What fascinates you the most about your new product?

"What fascinates me the most about my new product is the level of detail impremented into the package and presentation. The quality stands out making the overall product a unique and luxurious memory."

What was your shopping experience like?

"My experience was unique and always handled with high end professional customer service."

What sources influence / inspire you when you shop for jewelry?

"The factors that inspire when shopping for jewelry is the customer service, product diversity, and product presentation."

Would you recommend RenéSim?

"I would definitely recommend RenéSim to anyone who wishes to purchase high end jewelry with a unique customer experience."

Mr O., Munich, June 2013

Diamond ring Zurich in yellow gold with brilliant 0.54 carat, Price EUR 2,231.--
→ Go to Diamond Ring "Zurich"

Feedback Ring Munich

What do you like most about your new RenéSim product?

"The reaction of my fiancée (now my wife) when I gave it to her, and the joy she gets from it every day."

What was your experience with RenéSim?

"Extremely service-oriented; I spoke to the service team several times and always had the feeling that RenéSim had as much time for me as I needed."

What inspires you when you purchase jewellery?

"Friends, magazines, things I see online."

Would you recommend RenéSim to others?

"Definitely, any time. The standards of service and design offered by RenéSim are unparalleled in Germany."

Mr P., June 2013

Engagement ring "Munich" in white gold, 0.36 carat, price EUR 1,118.--
→ Go to Engagement Ring ''Munich''

Feedback Flowers Ring

What do you like most about your new RenéSim product?

"The design; a whole range of different gemstones and colours that I could choose myself."

What was your experience with RenéSim?

"Very straightforward and simple. You get exactly what you order (the product looks exactly like the picture on the website), and there are no hidden costs. Overall, just the way you would expect a good online store to be."

What inspires you when you purchase jewellery?

"Visual impressions, the colours of the gemstones, the craftsmanship of the stones and metal."

Would you recommend RenéSim to others?

"Definitely - in fact, I already have ;-)"

Mr J., London, June 2013

Flowers Ring with blue topazes and brilliant, 0.5 carat, price EUR 2,237.--
→ Go to configurable Flowers Ring

Ring Basel

What fascinates you the most about your new product?

"What fascinates me most about the engagement ring I bought is the lovely diamond, which is close to perfect."

What was your shopping experience like?

"My shopping experience with RenéSim was overall very good, especially in the early stages of the process, when the diamond and the ring model had to be chosen."

What sources influence / inspire you when you shop for jewelry?

"I rarely shop for jewellery, but when I do I look for excellence in design and quality - for a good price, of course. Customer service is also very important to me."

Would you recommend RenéSim?

"I would and I will."

Mr B. from Slovenia, April 2013

Engagement ring Basel in white gold with brilliant 0.32 carat, Price EUR 1,262.--
→ Go to Engagement Ring "Basel"

 

Diamond ring

What fascinates you the most about your new product?

"I love the way the Riga ring presents the diamond as it should be... Uncomplicated... Naturally... Maximum visual experience."

What was your shopping experience like?

"From start to finish I felt very comfortable with my shopping experience. No question or request was left unanswered."

What sources influence / inspire you when you shop for jewelry?

"I enjoy choosing exactly what diamond should be mounted in the final ring according to my own preferences. I chose the best possible ingredients to make an "Heirloom" for my family."

Would you recommend RenéSim?

"I would not hesitate to recommend RenéSim to my friends and colleagues. Quality comes at a price but the end product was worth the premium and overall shopping experience."

Mr J. near Paderborn, March 2013

Diamond ring Riga in 950 platinum with brilliant 0.35 carat, Price EUR 3,444.--
→ Go to diamond ring configurator

Feedback Briliants

What do you like most about your new RenéSim product?

"I've wanted a 1-carat diamond for a long time, so I'm obviously delighted with my brilliant because it's my dream come true."

What was your experience with RenéSim?

"I'm completely convinced by RenéSim in every respect. The website is very clear and easy to navigate. The customer service was expert, friendly, helpful and personal. The order was sent very fast and the information given about each individual step of the process was detailed and smooth."

What inspires you when you purchase jewellery?

"I get my inspiration from magazines like Vogue and Elle, but also from illustrated books about jewellery from various epochs. I love art déco, for example. But attractively decorated store windows can also be an inspiration.''

Would you recommend RenéSim to others?

"Definitely!"

Ms G. from Germany, May 2013

Brilliant (1.010 carat, colour G), price EUR 2,538.--
→ Go to diamonds

Feedback Bracelet

What do you like most about your new RenéSim product?

"It's a very special piece that I can wear every day."

What was your experience with RenéSim?

"The website is very attractive and makes a very professional and trustworthy impression. I ordered online and received the order on the date I had requested. I have placed many orders since then and my positive first impression has been confirmed every time."

What inspires you when you purchase jewellery?

"Magazines, films, my personal environment."

Would you recommend RenéSim to others?

"I've already recommended RenéSim to my friends and acquaintances."

Ms R. from Munich, May 2013

Bracelet with engraving plate in 14-carat yellow gold, price EUR 149.--
→ Go to Bracelet

Feedback Ring Vienna

What do you like most about your new RenéSim product?

"The product has fantastic design, superb craftsmanship and high quality."

What was your experience with RenéSim?

"Extremely friendly and expert advice. Short turnaround times and very professional and reputable sale process."

Would you recommend RenéSim to others?

"Yes, definitely. My experiences with the selection and purchasing processes were very positive and I'm very happy I chose RenéSim."

Mr P. from Ulm, March 2013

Engagement ring "Vienna" with brilliant, 0.75 carat, price EUR 2,708.--
→ Go to Engagement Ring "Vienna"

Feedback Ring Zurich

What do you like most about your new RenéSim product?

"The diamond and ring look even better than it did online. The quality of the diamond is the most fascinating thing though, it really sparkles and we weren't expecting it to be as good as it is for that price! And when everything arrived in excellent presentation with all the certificates exactly as described we were over the moon."

What was your experience with RenéSim?

"The website was extremely easy to navigate and use, you can easily switch diamonds, ring style and type. There are good photos of what the ring will look like which is very important for peace of mind when buying online. Any questions I had were answered within a few hours by email or if needed by phone."

What inspires you when you purchase jewellery?

"This was my first time shopping for jewelry online, but I have to say trust was the biggest factor for us when buying online. With RenéSim though from the moment I went on to the website there was a sense of professionalism and it put us at ease a bit, and then when I contacted them and got such quick responses and assurances I knew I was happy to buy the engagement ring here."

Would you recommend RenéSim to others?

"Yes, RenéSim were excellent to deal with from the very start. Buying an engagement ring is no easy task but with a great website and customer service it was made 100 times better with RenéSim. I would and have recommended them to everyone!"

Mr E. from Vienna, February 2013

Diamond ring Zurich in white gold with brilliant, 0.76 carat, price EUR 1,695.--
→ Go to diamond ring "Zurich"

Feedback Bracelet Starters

What do you like most about your new RenéSim product?

"The high quality."

What was your experience with RenéSim?

"Service-oriented, good choice of jewellery."

What inspires you when you purchase jewellery?

"Current trends."

Would you recommend RenéSim to others?

"Definitely - I already did."

Ms G. from Munich, February 2013

Bracelet RenéSim Starters with gemstones, price EUR 162.--
→ Go to Bracelet

Feedback custom design

What do you like most about your new RenéSim product?

"Timeless, elegant and quickly found without any tedious window-shopping."

What was your experience with RenéSim?

"Extremely professional advice despite not being face to face with the customer."

What inspires you when you purchase jewellery?

"Women's taste, of course ;)"

Would you recommend RenéSim to others?

"Definitely. As a fan of Internet shopping I was sceptical at first about ordering valuable jewellery online, but now I'm absolutely convinced."

Mr Z. from Vienna, January 2013

Engagement ring, custom design (6-prong setting, 0.5 carat), price EUR 2,100.--
→ Send request for custom design

Feedback Zurich

What do you like most about your new RenéSim product?

"Accurate information about the quality of the cut, described as 'Excellent'"

What was your experience with RenéSim?

"Initially a little 'untidy' as responsibility for my query was passed along, but later efficient."

What inspires you when you purchase jewellery?

"Large choice, good value for money, straightforward order procedure."

Would you recommend RenéSim to others?

"Yes"

Mr L. from Ingolstadt, January 2013

Ring "Zurich" in white gold (brilliant 0.770 carat), price EUR 2,312.--
→ Go to Diamond Ring "Zurich"

Feedback Basel

What do you like most about your new RenéSim product?

"The quality of the diamond is immaculate, very pleased with the white gold ring and shank too. 10/10 quality!"

What was your experience with RenéSim?

"Very very easy experience, was put intouch with an agent who RenéSim use, sourced the diamond I wanted, then sourced the ring and shank, all the way through the process close contact was sustained all the way through to the end where I received the ring which was very well presented, 10/10 service!"

What inspires you when you purchase jewellery?

"Getting the best quality for the right price is always the winner, at RenéSim I was given this all through, can´t really expect much more from RenéSim."

Would you recommend RenéSim to others?

"Absolutely! Fantastic saving from the high street prices with close service all the way from picking the right diamond to the diamond been delivered! Again all in all 10/10."

Mr M., London, December 2012

Diamond Ring Basel in white gold (brilliant, 0.51 carat), price EUR 1.092,--
→ Go to Diamond Ring "Basel"

Feedback Princess

What do you like most about your new RenéSim product?

"What fascinates me the most about my new diamond is the opportunity to make someone very happy and to show them I care."

What was your experience with RenéSim?

"I will say the three distinct parts of my shopping experience were great. First, the website was very easy to navigate and I found the search tool very practical. Second, the interaction I had with my personal advisor over e-mail and the phone was perfect in terms of efficiency and clarity. They were very patient. Lastly, when I received the package I was very pleasantly surprised by the care that had been put into the packaging. It was very elegant."

What inspires you when you purchase jewellery?

"The sources that influence me when I shop for jewelry are the simple designs and timeless images (especially B/W photography)"

Would you recommend RenéSim to others?

"I would recommend RenéSim to anyone looking for a quality service on the net."

Mr O'L. from Paris, November 2012

Diamond Princess Cut (0.500 carat, colour E), price EUR 1,354.--
→ Go to Diamonds

Feedback about RenéSim from our customers

At RenéSim, the satisfaction of our customers is our highest priority. We therefore urge you to inform us of your personal experiences with RenéSim - the only way for us to find out what you particularly appreciate about our service and our products, and which areas we need to improve.

Customers write for customers: Customer experiences with RenéSim

We occasionally ask customers to give feedback about RenéSim on the basis of four questions: what they like most about their new product, what their experience of RenéSim was, what inspires them when they purchase jewellery, whether they were satisfied with RenéSim and whether they would recommend us to others.
These customer experiences with RenéSim, our products and service are published - naturally anonymously - on this site.

 
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renesim GmbH

Branch office (appointment only):
16 Hanover Square, Mayfair
W1S 1HT London, United Kingdom
T +44 20 351 466 05
service@renesim.com

Headquarters:
Amiraplatz 1, D-80333 Munich
T +49 89 1222 893 0

Hours Mon - Fri 8 am - 6 pm

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As an online jeweller, RenéSim combines the benefits of a modern online-based business model with 180 years of family-run traditional craftsmanship in the jewellery industry. Gemstones such as diamonds are the central focus at RenéSim; we supply high-quality, thoroughly individual pieces such as engagement rings in addition to loose diamonds. We offer unique diamond post earrings, diamond rings, memory rings, engagement rings and much more. Consult the jewellery experts at RenéSim!

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